About my PerfectDraft Pro machine
Machine troubleshooting
Beer or condensation leaks😭
The cooling isn't working🥵
My machine is noisy😫
Low beer flow🍺
The tube pops out when connected to the keg.
Defrosting🥶
My machine isn't working😱
What is the white paste-like residue near the fan in my machine?
There's some condensation on the metal of the beer tap
My volume indicator went back to full even though it wasn't a full keg
Volume indicator is wrong🔊
Why do I have a spinning snake on my machine display?
What is this white, slimy residue near the fan of my machine?
Why did my machine reset on its own?
My beer tube is stuck😥
I can’t insert the beer tube😥
Cannot close the door🚪
Error message
The App
I've reconnected the app but the message about my machine being disconnected hasn't disappeared
untitled article
Text in the app is being cut off
My temperature shows -128
The days counter in the app doesn't update when I load a new keg
What is the Power Saving Mode
I get an error when trying to change the temperature or extend the range
How to enable your app's notifications ?
Updates
Firmware
Connecting to the app via Bluetooth📲
Trouble Connecting?
I can't turn on the cooling scheduler or the power-saving mode
I can't turn on the extended temperature range
Some kegs are not listed in the drop-down menu of the application.
Can I control a PerfectDraft Pro machine from multiple devices?
PerfectDraft Kegs
Can I change kegs before they’re finished?
How long does it take to cool a keg?
How do I change a keg?
Can I pre-chill the kegs?
The keg fell🧨
What's up with my beer🍺
My beer stays too warm🌞
What temperature can you choose for the beer?
untitled article
My beer is flat😑
My beer is too foamy🧼
Maintaining my beer's temperature.
How long does beer keep?
What temperature should I set my beer to?
How do I pour the perfect beer?
Warranty 🦺
Didn't find an answer?
untitled category
What does the display mean?
Machine maintenance🔧
What are the dimensions of the machine?
untitled article
Is it exclusively for 6L kegs?
Contents of the Box
How do I turn off my machine?
What is the difference between the Philips machine and the PerfectDraft Pro?
Installing my machine🛠
Privacy Policy
- All Categories
- About my PerfectDraft Pro machine
- Machine troubleshooting
- Beer or condensation leaks😭
Beer or condensation leaks😭
Updated
by Robert
Beer or condensation leaks😭
Beer or condensation leaks can be due to several causes:
🔦 The spout is still draining.
Having 5 to 10 drops coming out of the dispensing spout is completely normal, rest assured😉
After dispensing, the remaining beer will drip from the spout, and into the drip tray. Empty and clean the drip tray daily.
🔦 Continuous dripping from the tap.
It seems like the beer tube is damaged😰
In order to fix this, you must replace the beer tube. To do that, please take out the keg and perform this action in a sink, as beer can still leak from the keg.
Then, reconnect the keg using a new beer tube.
🔦 There's water in the cooling cabinet.
This problem could be caused by condensation.
Rest assured, some condensation is perfectly normal.
Water vapor is always present in the air, and condenses once it is cooled down in the cabinet. Make sure to clean with a cloth if necessary. If the amount of condensation is excessive, please check that the door is always properly closed and that the door seal is not damaged.
In case of a damaged door seal, contact pur customer service team at 👨🔧help-uk@perfectdraft.com👨🔧