About my PerfectDraft Pro machine
Machine troubleshooting
Beer or condensation leaks😭
The cooling isn't working🥵
My machine is noisy😫
Low beer flow🍺
The tube pops out when connected to the keg.
Defrosting🥶
My machine isn't working😱
What is the white paste-like residue near the fan in my machine?
There's some condensation on the metal of the beer tap
My volume indicator went back to full even though it wasn't a full keg
Volume indicator is wrong🔊
Why do I have a spinning snake on my machine display?
What is this white, slimy residue near the fan of my machine?
Why did my machine reset on its own?
My beer tube is stuck😥
I can’t insert the beer tube😥
Cannot close the door🚪
Error message
The App
I've reconnected the app but the message about my machine being disconnected hasn't disappeared
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Text in the app is being cut off
My temperature shows -128
The days counter in the app doesn't update when I load a new keg
What is the Power Saving Mode
I get an error when trying to change the temperature or extend the range
How to enable your app's notifications ?
Updates
Firmware
Connecting to the app via Bluetooth📲
Trouble Connecting?
I can't turn on the cooling scheduler or the power-saving mode
I can't turn on the extended temperature range
Some kegs are not listed in the drop-down menu of the application.
Can I control a PerfectDraft Pro machine from multiple devices?
PerfectDraft Kegs
Can I change kegs before they’re finished?
How long does it take to cool a keg?
How do I change a keg?
Can I pre-chill the kegs?
The keg fell🧨
What's up with my beer🍺
My beer stays too warm🌞
What temperature can you choose for the beer?
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My beer is flat😑
My beer is too foamy🧼
Maintaining my beer's temperature.
How long does beer keep?
What temperature should I set my beer to?
How do I pour the perfect beer?
Warranty 🦺
Didn't find an answer?
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What does the display mean?
Machine maintenance🔧
What are the dimensions of the machine?
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Is it exclusively for 6L kegs?
Contents of the Box
How do I turn off my machine?
What is the difference between the Philips machine and the PerfectDraft Pro?
Installing my machine🛠
Privacy Policy
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- About the warranty 🦺
About the warranty 🦺
Updated
by Robert
About the warranty 🦺
🔦 The PerfectDraft machine is covered by the present warranty for a period of two years after the date of purchase.
🔦 AB InBev will, at its own discretion, repair or replace the product at its expense in case a defect due to faulty materials and workmanship occurs within the two-year warranty period.
🔦 If the repair or replacement of the PerfectDraft machine is not possible, AB InBev will provide a price reduction or a full refund. In order to access the warranty services, a purchase receipt showing the date of purchase must be presented.
🔦 The warranty does not cover consumable parts or normal wear and tear. Please ensure to install and operate the PerfectDraft machine in compliance with the instructions contained in the user manual.
🔦 The warranty will not apply in case the defect or damage is due to incorrect use, poor maintenance or if alterations or repairs have been carried out by unauthorized third parties.
🔦 This warranty does not affect your statutory rights.