About my PerfectDraft Pro machine
Machine troubleshooting
Beer or condensation leaks😭
The cooling isn't working🥵
My machine is noisy😫
Low beer flow🍺
The tube pops out when connected to the keg.
Defrosting🥶
My machine isn't working😱
What is the white paste-like residue near the fan in my machine?
There's some condensation on the metal of the beer tap
My volume indicator went back to full even though it wasn't a full keg
Volume indicator is wrong🔊
Why do I have a spinning snake on my machine display?
What is this white, slimy residue near the fan of my machine?
Why did my machine reset on its own?
My beer tube is stuck😥
I can’t insert the beer tube😥
Cannot close the door🚪
Error message
The App
I've reconnected the app but the message about my machine being disconnected hasn't disappeared
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Text in the app is being cut off
My temperature shows -128
The days counter in the app doesn't update when I load a new keg
What is the Power Saving Mode
I get an error when trying to change the temperature or extend the range
How to enable your app's notifications ?
Updates
Firmware
Connecting to the app via Bluetooth📲
Trouble Connecting?
I can't turn on the cooling scheduler or the power-saving mode
I can't turn on the extended temperature range
Some kegs are not listed in the drop-down menu of the application.
Can I control a PerfectDraft Pro machine from multiple devices?
PerfectDraft Kegs
Can I change kegs before they’re finished?
How long does it take to cool a keg?
How do I change a keg?
Can I pre-chill the kegs?
The keg fell🧨
What's up with my beer🍺
My beer stays too warm🌞
What temperature can you choose for the beer?
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My beer is flat😑
My beer is too foamy🧼
Maintaining my beer's temperature.
How long does beer keep?
What temperature should I set my beer to?
How do I pour the perfect beer?
Warranty 🦺
Didn't find an answer?
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What does the display mean?
Machine maintenance🔧
What are the dimensions of the machine?
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Is it exclusively for 6L kegs?
Contents of the Box
How do I turn off my machine?
What is the difference between the Philips machine and the PerfectDraft Pro?
Installing my machine🛠
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- Why do I have a spinning snake on my machine display?
Why do I have a spinning snake on my machine display?
Updated
by Lucas Rocha
You may have noticed that when you first load a keg into your machine, you get a spinning snake in the display.
Don’t worry! This just means that the temperature is being calculated, so you can go ahead, connect your machine, and even pour yourself a beer if you put a keg straight from the fridge.
The closer the beer temperature is to your cabinet temperature, the faster the snake will finish and you will get a temperature reading. This means that if you put a pre-chilled keg in the fridge in a machine that has been on for at least a couple of hours, you should get a temperature reading in less than 15 minutes. The larger the difference in temperature between the keg and the machine, the longer the calculation could take, but in all cases, you can still expect it to take less than 60 minutes.