About my PerfectDraft Pro machine
Beer or condensation leaks😭
The cooling isn't working🥵
My machine is noisy😫
Low beer flow🍺
The tube pops out when connected to the keg.
My machine isn't working😱
What is the white paste-like residue near the fan in my machine?
There's some condensation on the metal of the beer tap
My volume indicator went back to full even though it wasn't a full keg
Volume indicator is wrong🔊
Why do I have a spinning snake on my machine display?
What is this white, slimy residue near the fan of my machine?
Why did my machine reset on its own?
My beer tube is stuck😥
I can’t insert the beer tube😥
Cannot close the door🚪
What is the Power Saving Mode
My temperature shows -128
I get an error when trying to change the temperature or extend the range
Text in the app is being cut off
The days counter in the app doesn't update when I load a new keg
How to enable your app's notifications ?
Connecting to the app via Bluetooth📲
I can't turn on the cooling scheduler or the power-saving mode
I can't turn on the extended temperature range
I've reconnected the app but the message about my machine being disconnected hasn't disappeared
Some kegs are not listed in the drop-down menu of the application.
Can I control a PerfectDraft Pro machine from multiple devices?
How do I change a keg?
How long does it take to cool a keg?
Can I pre-chill the kegs?
Can I change kegs before they’re finished?
The keg fell🧨
What's up with my beer🍺
My beer is flat😑
My beer is too foamy🧼
Maintaining my beer's temperature.
How long does beer keep?
What temperature should I set my beer to?
How do I pour the perfect beer?
What temperature can you choose for the beer?
My beer stays too warm🌞
Didn't find an answer?
Is it exclusively for 6L kegs?
Contents of the Box
How do I turn off my machine?
What is the difference between the Philips machine and the PerfectDraft Pro?
What are the dimensions of the machine?
What does the display mean?
Installing my machine🛠
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- About my PerfectDraft Pro machine
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Updated by Lucas Rocha
Take a screenshot of the app or shake your phone to submit a bug report and our customer service team will be happy to help you.