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About my PerfectDraft Pro machine
Machine troubleshooting
Beer or condensation leaks😭
The cooling isn't working🥵
My machine is noisy😫
Low beer flow🍺
The tube pops out when connected to the keg.
Defrosting🥶
My machine isn't working😱
What is the white paste-like residue near the fan in my machine?
There's some condensation on the metal of the beer tap
My volume indicator went back to full even though it wasn't a full keg
Volume indicator is wrong🔊
Why do I have a spinning snake on my machine display?
What is this white, slimy residue near the fan of my machine?
Why did my machine reset on its own?
My beer tube is stuck😥
I can’t insert the beer tube😥
Cannot close the door🚪
Error message
The App
What is the Power Saving Mode
My temperature shows -128
I get an error when trying to change the temperature or extend the range
Text in the app is being cut off
The days counter in the app doesn't update when I load a new keg
How to enable your app's notifications ?
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Updates
Firmware
Connecting to the app via Bluetooth📲
Trouble Connecting?
I can't turn on the cooling scheduler or the power-saving mode
I can't turn on the extended temperature range
I've reconnected the app but the message about my machine being disconnected hasn't disappeared
Some kegs are not listed in the drop-down menu of the application.
Can I control a PerfectDraft Pro machine from multiple devices?
PerfectDraft Kegs
How do I change a keg?
How long does it take to cool a keg?
Can I pre-chill the kegs?
Can I change kegs before they’re finished?
The keg fell🧨
What's up with my beer🍺
My beer is flat😑
My beer is too foamy🧼
Maintaining my beer's temperature.
How long does beer keep?
What temperature should I set my beer to?
How do I pour the perfect beer?
What temperature can you choose for the beer?
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My beer stays too warm🌞
Warranty 🦺
Didn't find an answer?
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Is it exclusively for 6L kegs?
Contents of the Box
How do I turn off my machine?
What is the difference between the Philips machine and the PerfectDraft Pro?
What are the dimensions of the machine?
What does the display mean?
Machine maintenance🔧
Installing my machine🛠
Privacy Policy
PerfectDraft Kegs
How do I change a keg?
How do I change a keg?. Removing a keg 🔦 When the keg is empty, remove the keg and tap unit. 🔦 Release the tap unit by pressing both yellow buttons. 🔦 Remove the beer tube by clicking the yellow butt…

How long does it take to cool a keg?
How long does it take to cool a keg?. 🔦 At 23ºC ambient temperature, you can chill a keg in about seven hours. 🔦 You can, likewise, pre-chill a keg in your refrigerator. However, please make sure not…
Can I pre-chill the kegs?
Can I pre-chill the kegs?. Of course! It can be chilled in the refrigerator overnight. However, please make sure to not freeze the kegs.

Can I change kegs before they’re finished?
Can I change kegs before they’re finished?. In general, we do not recommend this, but it is possible. However, your keg may lose pressure. If you have a spare tap handle, you can leave it in the keg…

The keg fell🧨
The keg fell🧨. Our kegs are sturdy but can can be slippery because of condensation, please make sure to handle them with care😉 If you drop your keg, please check for damage, let the keg rest for 2 ho…
